Complimentary Cleaning and Inspection

We advise to have your fine jewelry inspected and cleaned at least once a year. Charles Fine Jewelry is pleased to offer free professional cleaning to all of our customers.

Damaging particles such as gunk, oil, dirt and germs build up over time which dulls the luster and shine of jewelry. A regular cleaning and professional inspection is one of the best things you can do for your jewelry. Not only does it keep your jewelry looking magnificent, it provides a chance for a professional to look for potential problems such as damaged clasps and loose prongs before the jewelry completely breaks. Cleaning is always complimentary, so stop by our store today!


Between professional cleanings, there are some things you can do to keep your jewelry clean.


For diamonds, use a soft-bristled, non-metallic brush and a mild ammonia and water solution. Gently scrub away any grime, especially around the prongs or setting where buildup is likely. Even a clean looking diamond often has a thin layer of skin oil and will shine better after a cleaning. Avoid touching the diamond as much as possible.


Cleaning gemstones is simple. Soak the piece in a bowl of warm, soapy water for several minutes and then use a soft, non-metallic brush to remove any grime. If you use a jewelry cleanser, make sure it is non-abrasive. Don’t use harsh chemical cleaners, and don’t clean the item in the sink – too often it ends up down the drainpipe. Also, keep in mind that some gemstones may have been treated or enhanced by heating, oiling, irradiation or diffusion. Heated and irradiated stones generally don’t require special care when cleaning, but diffused stones could become lighter if scrubbed too hard. Also, the oil on an emerald can be stripped away by cleaning, making the emerald change appearance. If this happens, simply bring it to us for re-oiling.


Pearls are beautiful. Unfortunately, the layers of nacre of which a pearl is made are very soft by jewelry standards and easily damaged. Since they are an organic compound, pearls are also easily dulled or even eaten away by chemicals and alcohol. Wash cultured pearls in very mild, soapy water and nothing else. It’s also a good idea to bring your cultured pearls in for restringing every couple of years, especially if you wear them often.


For mountings, you can use rubbing alcohol to dissolve some of the stickier grime; however, don’t use alcohol on any kind of pearl jewelry. Soap and water and a soft brush will take care of most of your cleaning needs. Make sure the brush is VERY soft when used on metal, especially gold, which can be scratched relatively easily. Use a soft cloth that won’t leave fuzz or threads behind to dry and buff your jewelry once it is cleaned.