I recently took a ring in to be resized and could not be happier. Very friendly and welcoming staff. Highly recommended.
A big big thank you to Robin and Charles Fine Jewelry!!!! I went into Charles with the intent that I would likely go to all the jewelers in town to see if I couldn’t find the perfect ring design not figuring I would find it at my first stop. Not ... only did I find my dream ring but the service was above and beyond my expectation!!!! I found the ring that I loved and on a separate ring found the band design I loved. Of course it couldn’t have all came as one. Robin was phenomenal and offered to customize it combining the two to give me my perfect ring. I don’t know any other place that would be so accommodating!!! I thought the customization would drive the price to be insane but to my surprise it was exceptionally reasonable!!! I can’t say enough about my visit. All the staff has been amazing!!! The eagerness that Robin showed to assure that I got exactly what I want was so heart felt and so appreciated!!! I was told it may take up to two weeks to complete the customization and to my surprise it was finished and ready for pick up within a week. The ring turned out absolutely gorgeous!!! Even better than I ever imagined!!! I am one happy customer!!! If you are jewelry shopping, this certainly is the place to go!!!!! I have to say not only did I have a great experience but when I came in to pick up my ring, I watch another one of the girls working with a young gentleman who was also going thru rings options. You could see the excitement not only in the customer but staff. You won’t get a better experience elsewhere!!!! These ladies at Charles Fine Jewelry are the best! Thank you so much!!! Read More
Very great and friendly people love their service. Made me feel welcome very nice working with them thank you again. I will be doing business with them again. Read More
Lisa Atkinson 3 reviews a year ago This jewelry store - time and time again delivers amazing & caring service! From help with a special charm, to a watch for my husband (note they didn’t sell in store and helped me out BIG) and always offering to keep my wedding ... ring clean. Which my husband did a fantastic job picking out there. Julie and all, so friendly and greeting with a warm smile. They make you feel welcome, help where it’s needed and your time there is at ease. I’m so glad that I found this place! Read More
Staff is knowledgeable and very helpful. The gentleman who does repairs and makes custom pieces is amazing as well and does quality work. They helped me pick an appropriate size diamond and new head style to fix and upgrade a previously repaired family ring.
I had a mans bracelet repaired their and am very happy with the service and outcome. Highly recommend them.
Stephanie helped me through the process of selecting an engagement ring. She was amazingly helpful in my floundering decision process. After deciding on setting, she saved me from making a mistake on guessing ring size and I walked away with a beautiful, ultimately successful engagement ring. She was just as ... helpful when my now Fiancee and I returned to select her wedding band. Class Act from beginning to end. The small personal environment makes the process so more enjoyable. Thanks Charles Fine Jewelry! Read More
They are truly there because they love what they do. All you have to do is tell them what you want and they will make it happen. Their prices are right and the quality is only the best. I have so many people ask me where I got my wedding ... ring because it is so beautiful. Bridget has been my Jeweler for many years and I have never been treated better by anyone. She will go above and beyond for every single person she helps. She has a heart of gold. Even though I live 1500 miles away now I still call Charles Fine Jewelry when I'm looking for a piece of Jewelry or need something fixed. Thank you all for the GREAT WORK! Read More
I'm absolutely in love with my ring. The design and quality is excellent. The Jewelers are exceptionally accommodating and made adjustments until my expectations were exceeded. Read More
Charles Fine Jewelry is where you want to go, if you want a stress free pressure free time. All of the employees are knowledgeable and kind! I got to work with Stephanie for a majority of this purchase. I came back to the store, Stephanie helped me choose a brand ... that had the style I like. She gave me a card for their website to choose a band I like. I found the one I like and the process was swift and easy! I got to see the ring I wanted in person, then she helped order some sapphires to choose from. Stephanie listened every step of the way and never once put her opinion on anything; she definitely asked questions that made me think about what I wanted. The wait time on the gems was hardly anything! Once we chose what we wanted, the ring was complete! Even at the point where this custom ring was finished, I never felt pressured into the purchase. It was a relaxing and enjoyable experience with no stress on my side of things in any way. I am in love with my ring! I haven't bought anything yet, but this store listens to you, and doesn't pressure you into a sale. Awesome attitude :) Read More
This is the only jeweler I trust completely. They are knowledgeable, friendly and reasonably priced. Highly recommend them for ALL your jewelry needs.